SENA Health is a tech-empowered services company. Our mission is to reimagine healthcare access by creating seamless, empowering experiences for everyone seeking care. We combine pioneering AI, technology and human empathy to help patients access healthcare seamlessly – whether they need hospital-level care at home, help coordinating medical appointments, or support with employer benefits.

SENA is not a traditional call center—we are a tech-enabled clinical command center built with an AI-first strategy that empowers our highly skilled, clinically trained coordinators. Unlike legacy call centers, our platform delivers insightful analytics that offer real-time visibility into operations, patient interactions, and care trends. Our team is trained to handle complex healthcare needs with empathy and precision, ensuring a high-quality experience for every caller. Most importantly, SENA is designed to scale seamlessly with our partners, adapting to evolving demands while maintaining excellence in service delivery.

Yes, absolutely! Customers can connect with a Health Coordinator 24/7/365 by either calling or texting 609-945-2383. You will always connect with a live person as we do not use automation or an interactive voice response system.

We begin by partnering on front-end access services, streamlining scheduling, triage, and communication, to ensure a seamless patient experience through a fully integrated digital front door. As we learn your workflows, we bring our AI-first strategy to the forefront, using intelligent automation to eliminate inefficiencies and drive measurable improvements in operational performance. Our scalable technology empowers your teams, reduces administrative burden, and enhances care coordination. Beyond efficiency, we help practices grow by launching targeted outbound campaigns that increase referrals, boost patient engagement, and unlock new revenue opportunities.

We’d love to learn more about your organization and how we can support your goals. Click here to schedule a demo and a member of our team will connect with you to explore how SENA can deliver immediate value.