We need to shift the center of the healthcare system from the hospital to the home
We don’t need to create a new way to care for sick patients at home. That’s available to us right now. We just need to
SENA Health works with your organization, physician, and partners to facilitate, establish, and coordinate healing at home, wellness, and employee wellness programs.
We're committed to the confidentiality, integrity and availability of our customer and partner data and maintain a SOC2 Type 2 attestation annually.
Customers/family members video conference with their Health Coordinators at least once per day
Tech-enabled and high-touch with a consistent customer satisfaction of 9.7.
Customers/family members have access to our team 24/7 365 days a year via video, call, text and email.
SENA Health coordinates the following services through our network of community providers:
Physicians (in-person or telehealth) – provider house calls
To view all services that SENA Health facilitates in-home, click on the button below.
Have a question? Here are some frequently asked questions and answers. If you have any other questions, please contact us. We’re always available to help!
SENA Health operates as an integrated customer-centered care model that facilitates healing-at-home services by hospitals, physician groups, and urgent care centers in the comfort of the customer’s home. We operate as the coordinating hub of at-home care services consisting of continuous care management, clinical care at home, SNF avoidance, and remote patient monitoring. Comprehensive care coordination is the antidote to one of the most significant deficiencies in modern healthcare: the fragmentation of services.
While not all medical conditions that typically require a hospital stay can be treated at home, it is estimated that 40% or more can be. Your medical provider will determine whether or not you meet the eligibility criteria. Additionally, certain domestic conditions, such as running water, sewage service, electricity & temperature control, are required.
Yes, absolutely! Customers can connect with a Health Coordinator 24/7/365 by either calling or texting 609-945-2383. You will always connect with a live person as we do not use automation or an interactive voice response system.
Any equipment that is required for your clinical care plan will be provided and set up for you! After the setup is completed, a simple demonstration will leave you confident and proficient at using the equipment. You will be impressed at how user-friendly these devices are!
The evidence demonstrating the many benefits of receiving hospital-level medical care in the home is growing rapidly, especially after such models of care have been increasingly implemented throughout the pandemic. Compared to traditional inpatient care, home-hospital care has been scientifically proven to produce better clinical outcomes, fewer hospital admissions, increased physical activity and sleep, and a lower risk of acquiring infections. Moreover, individuals benefit from significantly lower healthcare costs with a more personalized delivery of care and can enjoy recovering in their most comfortable and convenient environment.
Yes! Your doctor directs your care while we facilitate all services he or she recommends. While Sena Health does not provide medical care, we continuously ensure that medical care is delivered efficiently and effectively in accordance with your needs. Our Care Coordinators communicate directly with your doctor by providing updates in real time as well as through summary reports.
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