Posts Tagged ‘patient access’
How Employers Can Simplify Healthcare Navigation for Their Teams
Employers can simplify healthcare navigation by giving employees a single front door for scheduling, benefits questions, and access to care, rather than asking them to sort through carriers, networks, and provider portals on their own. A 24/7 live-person service backed by AI handles bookings, plan questions, in-network referrals, and follow-up. The result: less employee frustration,…
Read MoreAI Voice Agents in Healthcare: Modernizing Patient Access for Enterprise Health Systems
A SENA Health resource for chief medical officers, VPs of patient access, and chief digital officers evaluating AI voice agents for enterprise health systems. Quick Answer An AI voice agent in healthcare is a software system that holds spoken, natural-language conversations with patients, performs structured tasks such as scheduling, refills, and follow-up outreach, and integrates…
Read MoreReport: Vast Majority of Consumers and Payors Desire At-home Care Solutions
First annual Health-at-Home report, conducted during COVID-19 pandemic, finds convenience, safety, and accessibility driving increased demand for at-home care n The shift of healthcare toward the home setting is desired by both consumers and payors alike, as outlined in the findings of a new CareCentrix report. Advancing technology is enabling patients to safely heal at…
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